Privacy Policy

Privacy Policy

We respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose personal information from users of our website. Please read this Privacy Policy carefully before using our service. We understand that privacy is important to our users and we are committed to being transparent about the data we collect and how it is used.

Information Collection

We collect personal information from our users when they create an account on our website. The personal information we collect may include name, email address, phone number, company details (if any) and payment information. We also collect information about the messages sent through our service, such as the recipient phone numbers and the content of the messages. We may also collect information through the use of cookies, web beacons and other technologies to enhance your user experience, improve our services and understand how our services are used.

Use of Information

We use the personal information collected from our users to provide and improve our service. This includes using the information to create and manage user accounts, process payments, and send SMS messages. We may also use the information to send promotional messages or other communications that may be of interest to our users. We also use personal information to contact users with service-related announcements, such as changes to our terms and conditions or privacy policy.

Sharing of Information

We will not share personal information with third parties without the user's consent. However, we may share anonymized data with third parties for research and development purposes or for providing analytics or other services related to our services. We may also share your personal information with our service providers who perform functions on our behalf and have agreed to strict confidentiality obligations. In addition, we may disclose personal information to comply with legal requirements, such as a subpoena or court order, or in response to a government request. We may also share personal information if we believe it is necessary to protect our rights, or the rights of our users.

Data Retention

We will retain personal information for as long as necessary to provide our service and comply with legal requirements. However, we may retain certain information for longer periods if necessary for our legitimate business purposes, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Security

We take the security of personal information very seriously. We use industry-standard security measures to protect personal information from unauthorized access, use, or disclosure. These measures include the use of secure servers and firewalls, encryption of sensitive data, and regular monitoring of our systems for potential vulnerabilities. However, we cannot guarantee the security of personal information and users should be aware that there is always some risk when transmitting information over the internet.

Rights of users

Users have a right to access their personal data, request that their personal data be deleted, object to the processing of their personal data and request the data be transferred to another company or organization. Users may contact us by the means provided in the "Contact Us" section of this policy in order to exercise these rights.

Changes to Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. Your continued use of our service following any changes to this Privacy Policy will constitute your acceptance of such changes. It is your responsibility to check this Privacy Policy periodically for changes. We will notify our users by email or through a notification on our website of any material changes to this Privacy Policy.

Contact Us

If you have any questions about these terms and conditions, our privacy practices or anything else, please contact us at any of the contact details:

  • +233 24 244 3401.