Engage your customers

Revolutionize the way you connect with your customers through market-leading solutions for SMS, Email & USSD.

What We Do?

Everything you're looking for in one tool

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SMS

Reach your customers instantly with our powerful SMS platform. Send personalized messages in seconds and enjoy high open rates for maximum engagement.

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Email

Expand your marketing reach with our email platform. Create beautiful, customized emails and send them to your target audience with just a few clicks.

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USSD

Engage with customers on any mobile device with our USSD platform. Our easy-to-use interface allows you to create interactive menus and messaging campaigns that deliver results.

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Journeys

Take your customer experience to the next level. Design customized, automated campaigns that guide customers through various customer processes and drive conversions.

Get Started

Get started in a few steps.

1

Create Account

Simply fill out a short form with your basic information to create your account and get started.

2

Request Sender ID

Choose a Sender ID for your business/purpose and submit it for approval.

2

Compose Message

Use our easy-to-use interface to draft your message and select your recipients, either individually or in groups.

3

Send/Schedule

With just a click of a button, send your message and watch your message reach your audience.

Use Cases

How your business can use text message marketing services.

Using our SMS service isn't just a matter of convenience for your customers; it also has significant benefits for your business. Learn how SMS marketing can help you gain a competitive advantage.

Use SMS to send promotional messages to your customers, such as discount codes, special offers, receipts confirmations and sales alerts

Provide customers with updates on their orders, account information, and other relevant details, as well as to respond to customer queries and issues in real-time.

Send automated appointment reminders to customers, reducing no-show rates and improving overall efficiency.

Implement 2FA for secure logins and transactions, enhancing the security of user accounts and data.

Send critical notifications and alerts, such as emergency alerts, system downtime notifications, and service outage alerts, to ensure timely communication with users.

Send automated birthday reminders to customers, making them feel valued and appreciated. This can lead to increased customer loyalty and retention.

Integration

Effortlessly connect with your customers using our user-friendly SMS API and comprehensive documentation

Explore the docs
curl -X POST https://api.giantsms.com/api/v1/send \
  -H 'Content-Type: application/json' \
  -d '{
        "from": "Study-Ville",
        "to": "233242443401",
        "message": "Your course purchase is successful. Login to the app to begin studies."
      }'
    

FAQs

Frequently Asked Questions.

Our pricing is based on the number of SMS messages that businesses want to send. We offer competitive pricing and discounts for high-volume messaging. Click here for more information about pricing.

Our bulk SMS platform uses industry-standard security protocols to ensure the privacy and security of customer data. We use encryption to protect customer data and regularly update our security measures to keep pace with evolving threats.

Our bulk SMS platform is highly reliable and offers a high delivery rate for messages. We use multiple carriers to ensure redundancy and prevent any disruption in service. We also have a dedicated technical support team to address any issues that arise.

Yes, we provide delivery reports that allow you to track the success of your campaigns. You can also track response rates and engagement with your messages.

Our bulk SMS platform provides businesses with a fast and cost-effective way to reach a large number of customers at once. We offer advanced features such as scheduling, message personalization, and delivery reports. We also have a high delivery rate to ensure that messages are delivered to recipients.

Any business that needs to communicate with a large number of customers can benefit from using our bulk SMS platform, including retail stores, healthcare providers, restaurants, and educational institutions.

Yes, we offer APIs that allow you to integrate the platform with your existing software. Click here to explore the API documentation.